Frequently Asked Questions
What are my options for the livestream?
5 Day Access (Thurs through Mon) - BEST DEAL - save up to $184! You get the 3-day main conference, plus choose one pre and one post con.
3 Day (Fri, Sat, and Sun)
2 Day (Fri and Sat)
1 Day (Thursday) - Purchase a pre-conference intensive with either Lori Chortkoff Hops or Fred Gallo.
1 Day (Monday) - Purchase a post-conference intensive with Bob Bray or Larry Burk.
Can I purchase just Saturday and Sunday?
No, sorry, Saturday-Sunday isn't an option. However, you can purchase the 3-day conference (includes Friday, Saturday and Sunday) for only $80 more - a real bargain.
What if I want to purchase a one-day intensive on Thursday plus a 2-day or 3-day?
You can do that. But they will have to be two separate purchases. The same is true for a post- conference intensive on Monday.
Are the Thursday evening keynotes included with the 3-day conference or the Thursday pre-conference intensive?
Yes. The Thursday keynotes are included with the Thursday pre-conference intensives, 3-day conference and 5-day conference pass.
Is there an ACEP member discount?
Yes, ACEP members save $20 on the pre-conference intensive and $50 on the main conference packages.
Do I need a promo code to get the member discount?
No. ACEP members will automatically get the discount when you sign in.
You must use the email address associated with your ACEP membership
How do I become an ACEP member?
Are there scholarships for the livestream?
Yes there are. Here are key dates.
March 15 Application deadline
March 24 Awards are announced
Get the details and apply here.
Who is CE21?
CE21 is a provider of livestream and on-demand video services. ACEP has partnered with CE21 to livestream the conference for the last 4 years. If you've ever attended a livestream you will already have an account under your email address. If not, you'll be asked to create an account with CE21 to complete your purchase.
If you're an ACEP member remember to use the email address associated with your ACEP membership so you get your member discount.
How do I purchase the livestream?
Click on the button for the package you want to purchase, and you'll be taken to ACEP's CE21 page where you'll purchase the product. You can pay with a credit card.
How do I access the livestream once I've purchased it?
You'll receive an email from our provider, CE21, with instructions as soon as you purchase it .
Can I choose which learning labs I want to see?
Depending on the package you choose, you'll be able to watch the keynotes, invited presentations, and a curated group of learning labs (one workshop per time slot). You'll also get recordings of all livestream presentations.
Can I get CE hours for the livestream?
Yes. Please check the CE page on the website to see the overall types of CE credit available.
Check the CE-Grid to see board approval for each the session being broadcast. You have to be actively watching the live session to get credit.
Can I get CE hours for watching the recordings?
Sorry, but no.
I don't need that much CE. Can I get CE for only some of the sessions?
Yes. You can choose how much CE you want to receive. But remember, you must watch the session LIVE if you want to get CE for that session.
How is my attendance checked for the sessions so that I get CE?
You must be online throughout each presentation to receive credit. The computer keeps track if you are logged in to the specific session. Your browser must be open the entire time of the presentation. The computer has a little leeway built-in in case you loose connection. At the end of the session you can click the credit button on the navigation bar, fill out the evaluation and the click the certificate button to download your certificate. You will repeat this process for each session you attend.
When do I get my CE certificate?
You can fill out an evaluation at the end of each session, at the end of the day, or at the end of the conference. You'll receive a certificate for each session right after you complete the evaluation.
Do I have to be in front of the computer all day?
You have the option to watch the sessions live or via recording. However, if you need CE/CME/CNE, you'll need to watch the LIVE session you want credit for.
If you choose to watch the whole conference live, know that there are breaks in between the sessions and a meal break each day. You can choose to watch as many or as few sessions as you like.
Can I ask questions?
Yes, there will be an option for you to send in your question. It will be read for you by someone in the room.
What are the technical requirements?
You can use any Windows or Mac computer because it will be accessible via the web. You'll want to be sure you have a solid internet connection so there are no interruptions in the stream for you. (You will be able to view a test video after you purchase the package.) You can also watch on your tablet or phone either via a web browser or you can use the CE21 APP.
Do I have immediate access to the recordings?
You won't get them immediately, but they will be available around 72 hours after the conference. You'll be notified when they're available.
Can I get CE for watching the recordings of the sessions?
No, you can only earn CE if you watch the sessions live.
How long do I have to access the recordings?
For as long as you want.
Can the conference be translated into another language for me?
Not at this time.
Will there be transcripts?
No transcripts are available.
Can I get the speaker handouts?
All the handouts that we receive from speakers will be available during the session in the CE21 screen. Please note that not all speakers submit handouts.
Is there a guarantee?
Yes, there is a 100% money back guarantee if you decide the livestream is not for you. However, you must contact CE21 by NOON U.S. Mountain Time on your first day in order to get a refund.